Issue details
Customer Engagement Strategy
To approve the new Customer Engagement Strategy to ensure residents are provided with opportunities and effective support to engage in the management of the council’s social housing.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 21/03/2025
Decision due: 16 Sep 2025 by Cabinet
Lead member: Cabinet Member Housing and Customer Services
Contact: Caroline Walker, Director of Housing, Customer and Community Services Email: caroline.walker@cheltborohomes.org.