Issue details
To enter a contract with Idox plc for the supply of software and services
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 07/03/2025
Decision due: 7 Mar 2025 by Cabinet Member Housing and Customer Services
Contact: Sanjay Mistry Email: sanjay.mistry@cheltenham.gov.uk.
Consultees
Consultation:
Publica Procurement – Direct Award model is permissible in accordance with legislation.
Publica ICT – Recommendation to remain with existing supplier and delivery model, but only renew for three years.
Finance Approval:
Current (24-25) costs for the main body of the Idox contract (Uniform & EDRMS software as shown in table below) are £103,098 – these costs are shared between CBC cost centres based on which services use the software.
Idox have quoted renewal costs as shown in the table below, which represents an increase in costs of 1.8% for next year (25-26) and 2.5% for subsequent years. These increases are below the current rate of inflation so represents value for money and has the added benefit of giving CBC certainty over budget requirement for the next 3 years.
Idox have also identified a number of essential upgrades that CBC must do in the forthcoming three years (upgrade service line shown below). If CBC contract these changes in advance, we receive a discounted rate – which provides a saving of £9,375 over the 3 years.
Decisions