Issue - meetings
Housing Options Review
Meeting: 11/12/2012 - Cabinet (Item 10)
10 Housing Options Review PDF 119 KB
Report of the Cabinet Member Housing and Safety
Decision:
RESOLVED THAT
- When undertaking service re-design, and commissioning the service, the Council requires the future service provider to identify and implement innovative services/schemes in an effort to combat the affects of welfare reform on the most vulnerable households. (Para 4.1.6)
- Housing Options Management continue to pursue enhancements to the Homeseeker system and that the necessary training and changes to processes identified through systems thinking are progressed. (Para 4.2.5)
- the conclusion that there are 2 potential commissioning options for Housing Options be endorsed, i.e. in-house and transfer the service to CBH and that a further report be brought back to Cabinet in May 2013 recommending the proposed commissioning option. (Para 4.3.9)
Minutes:
The Cabinet Member Housing and Safety introduced the report and explained that the commissioning review had reached the conclusion that there were two potential commissioning options available-in-house provision or transfer to the Council’s Arms Length Management Organisation, i.e. Cheltenham Borough Homes.
He wished to highlight that the value demand for the Housing Options Service was 70 % and the value demand attributed to Homeseeker work was less than 30 %; the waste identified fell into 2 main categories, customer contact and the Homeseeker computer system.
Due to the welfare reform changes the in-house Housing Options team would be considering how the service needs to adapt to achieve the Council’s stated outcomes for homelessness prevention. A further report would be brought back to Cabinet in May 2013 recommending the proposed commissioning option.
RESOLVED THAT
- When undertaking service re-design, and commissioning the service, the Council requires the future service provider to identify and implement innovative services/schemes in an effort to combat the affects of welfare reform on the most vulnerable households. (Para 4.1.6)
- Housing Options Management continue to pursue enhancements to the Homeseeker system and that the necessary training and changes to processes identified through systems thinking are progressed. (Para 4.2.5)
- the conclusion that there are 2 potential commissioning options for Housing Options be endorsed, i.e. in-house and transfer the service to CBH and that a further report be brought back to Cabinet in May 2013 recommending the proposed commissioning option. (Para 4.3.9)