Decision details
2022 Independent Resident Satisfaction Survey Results
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
To note the recommendations
Decision:
RESOLVED THAT:
1. The 2022 Resident Satisfaction Survey results, and the baseline they provide for the new Corporate Plan priorities, be acknowledged;
2. The survey be repeated in three years’ time to measure the impact of the Council’s corporate plan on resident satisfaction levels;
3. The results be used to inform Council service plans to address areas in need of performance improvement and/or further investigation;
4. The results from the survey be communicated to the Council’s partners that have lead responsibilities for areas where further improvement has been identified
Contact: Darren Knight, Executive Director of Place and Communities Email: [email protected].
Report author: Darren Knight
Publication date: 09/12/2022
Date of decision: 06/12/2022
Decided at meeting: 06/12/2022 - Cabinet
Effective from: 16/12/2022
Accompanying Documents: