Decision details

To consider the results of the residents survey

RESOLVED THAT:

1.    The 2019 Resident Satisfaction Survey results be acknowledged, along with the baseline they provide for the Council’s Corporate Plan and Place Vision

2.    The survey be repeated in three years’ time to measure the impact of the Council’s corporate plan on resident satisfaction levels

3.    The results be used to inform Council service plans to address areas in need of performance improvement and/or further investigation

4.    The results from the survey be communicated to the Council’s partners that have lead responsibilities for areas where further improvement has been identified