Decision details

2022 Independent Resident Satisfaction Survey Results

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


To note the recommendations



1.    The 2022 Resident Satisfaction Survey results, and the baseline they provide for the new Corporate Plan priorities, be acknowledged;

2.    The survey be repeated in three years’ time to measure the impact of the Council’s corporate plan on resident satisfaction levels;

3.    The results be used to inform Council service plans to address areas in need of performance improvement and/or further investigation;

4.    The results from the survey be communicated to the Council’s partners that have lead responsibilities for areas where further improvement has been identified

Contact: Darren Knight, Executive Director of Place and Communities Email: [email protected].

Report author: Darren Knight

Publication date: 09/12/2022

Date of decision: 06/12/2022

Decided at meeting: 06/12/2022 - Cabinet

Effective from: 16/12/2022

Accompanying Documents: